Privacy Policy

This Privacy Policy outlines our commitment to safeguarding the privacy of personal information provided to us or collected by us, whether offline or online, including through this website (Site). In this Privacy Policy, "you" refers to any party providing personal information to us, and "we" or "us" refers to Wyndham Holi ABN 20 519 318 449, its successors, and assignees.

Please review this Privacy Policy carefully. By providing personal information to us, you consent to our collection, storage, use, and disclosure of your personal information in accordance with this Privacy Policy. If you have any questions, please contact us using the details provided at the end of this Privacy Policy.

You are not obligated to provide personal information to us; however, declining to do so may impact your ability to use this Site or access products and services offered on or through it.

Collection of Personal Information

Personal information: The information we collect from you or from third parties may include:

  • Name

  • Images

  • Contact details (e.g., email address, mailing address, telephone number)

  • Age or date of birth

  • Credit card information

  • Demographic information (e.g., postcode)

  • Preferences and opinions

  • Information provided through customer surveys

  • Details of products and services provided to you or inquired about, and our responses

  • Browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behavior

  • Additional personal information you provide to us directly or indirectly through your use of our Site, associated applications, associated social media platforms, or accounts from which you permit us to collect information

  • Any other information requested by us and/or provided by you

Your use of our Site: Like most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser and operating system you use, and your Internet service provider's domain name.

Your opinion and feedback: We may contact you to voluntarily participate in questionnaires, surveys, or market research to solicit your opinion and feedback. Providing this information is optional.

If we receive your personal information from third parties, we will protect it as outlined in this Privacy Policy.

Collection and Use of Personal Information

We collect and use information for purposes including:

  • Enabling you to access and use our Site and any associated applications and social media platforms

  • Contacting and communicating with you

  • Internal record keeping

  • Analytics, market research, and business development, including operating and improving our Site and any associated applications and social media platforms

  • Running competitions or offering additional benefits to you

  • Advertising and marketing, including sending you promotional information about our products and services and information about third parties that may interest you

  • You may opt out of receiving marketing materials from us by contacting us using the details provided below or by using the opt-out facilities provided in the marketing materials.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Credit reporting agencies and courts, tribunals, and regulatory authorities if you fail to pay for goods or services provided to you

  • Courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights

  • Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located outside of Australia

  • Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia When disclosing your personal information to third parties for these purposes, we will request that they adhere to this Privacy Policy regarding handling your personal information.

If there is a change in control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, along with any personal and non-personal information contained in those databases, to the extent permitted by law. This information may be disclosed to a potential purchaser. We will seek to disclose information in good faith.

Your Rights and Controlling Your Personal Information

We collect and use information for purposes including:

Choice and consent : Providing us with your personal information is optional. You may choose not to provide personal information. By providing us with your personal information, you consent to the terms outlined in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.

Third-party information provision : If you provide us with third-party personal information, you warrant that you have the third party's consent to provide it.

Restrict : You may choose to restrict the collection or use of your personal information. If you previously agreed to our use of your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy.

Access : You may request details of personal information we hold about you, subject to certain circumstances outlined in the Privacy Act 1988 (Privacy Act). An administrative fee may be payable for information provision. We may refuse to provide you with information we hold about you in certain circumstances outlined in the Privacy Act.

Correction : If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by email. We depend in part on customers advising us of changes to their personal information. We will respond to any request promptly. We will strive to promptly correct any inaccurate, incomplete, or outdated information.

Complaints : If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us by email with details of the breach. We will promptly investigate your complaint and respond to you in writing with the results of our investigation, proposed steps to address the breach, and any other actions we will take to address your complaint.

Unsubscribe : To unsubscribe from our email database or opt out of communications, please contact us using the details provided below.

Storage and Security

We are committed to ensuring the security of the information you provide. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.

No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information you transmit to us or receive from us. The transmission and exchange of information occur at your own risk. Although we take precautions to prevent unauthorized disclosures of information, we cannot assure you that personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy.

Cookies and Web Beacons

We may use cookies on this Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not disclose your email address or other personally identifiable information. However, they may allow third parties such as Google and Facebook to display our advertisements on your social media and online media feeds as part of our retargeting campaigns. If you provide personal information to the Site, it may be linked to the data stored in the cookie.

We may use web beacons on this Site from time to time. Web beacons or clear gifs are small pieces of code placed on a web page to monitor visitor behaviors and collect data about visitors viewing a web page. For instance, web beacons can count the number of users who visit that page.

We may utilize Google Analytics to gather and analyze data. For information on how Google handles data when you use third-party websites or applications, please visit www.google.com/policies/privacy/partners/ or any other URL Google may utilize periodically.

Links to External Websites

Our Site may include links to other websites for your convenience or interest. Please note that we have no control over these websites. Consequently, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites. Moreover, these external websites are not governed by this Privacy Policy.

Amendments

This Privacy Policy is subject to occasional amendments, including changes, additions, and deletions, at our discretion. Your continued use of our Site after any modifications signifies your acceptance of the changes. We recommend reviewing this Privacy Policy regularly to stay informed about any updates. Please only proceed to provide personal information if you agree with the updated Privacy Policy.

For inquiries or notices, please contact us at:

Wyndham Holi ABN 20 519 318 449

20 Rainbow Way, Tarneit, Vic 3029

Email: [email protected]

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